General Information​

These terms and conditions outline Kabuli procedures and policies. For information about data protection and your privacy, please refer to the Privacy Notice.

1. Confirmation of Reservation Policy

Reservations can be made with Kabuli online (via the website), and in person at the restaurant.

Kabuli does the following to confirm a guest reservation:

(1) Send email confirmation upon booking

(2) Send a second email the day before the reservation, to reconfirm

(3) Contact guests (with the contact details provided) who have not confirmed to the above

If after the above attempts, the reservation remains unconfirmed, we may give the booked table away.

2. Cancellation and No-Show Policy

If you need to make a cancellation, or amend your existing reservation, we kindly ask that you do so at least 24 hours beforehand. This is so Kabuli can manage its service and busy footfall.

Please note, tables will be held for up to 15 minutes, from the time it is booked.

3. Requested Booking Policy

Please be aware that ‘requests’ are treated as enquires only, and not confirmation of reservations at Kabuli

For any reservations where we are fully booked at your requested time, we can keep your details on file, until the reservation date. If we receive a cancellation for your selected time and date, we can contact you and ask if you would like to confirm your reservation with Kabuli.

Please note, we will try to accommodate any seating requests; but we cannot guarantee a specific area of the restaurant for you.

For further information, please contact Kabuli’s dedicated team, on site.

4. Allergens

Please notify us of any guests with dietary requirements and/ or allergies. Detailed information on the 14 legal allergens is available on request. We do not record information on any other allergens.

Please note, Kabuli cannot guarantee that our dishes are 100% free from traces, as cross contamination can occur.

5. Birthday Cakes

Guests are welcome to bring their own Birthday cakes to be stored and served by the restaurant staff. We do not accept any responsibility for any allergic reactions or food-related issues for anything brought into the restaurant by the guests.

6. Decorations

We do not allow Birthday sparklers, balloons and whistles etc .  For further information, please speak to a dedicated team member, on site.